thumbSign is open to everyone for gerneral online help* mainly its used for company support & project management. If you would like more information regarding contracted services please use the contact information below.
Complete the information required on the left for us to help you.
thumbSign "real person" will pick the ticket up, plan and allocate it to a representative. This will triger an email to you, letting you know that a physical person is assigned.
thumbSign keeps you up to date by email updates, sent daily 5am, with on request update by email requested from the login page.
thumbSign will email you once the ticket is cloased.
If you haven't got a support / project contract in place with thumbSign then standard response times will apply